Chamet face verification: tips to pass first time
Updated 27 September 2026
Use bright, even light facing you, hold the phone at eye level, remove sunglasses or masks, and follow the on-screen movements slowly. Most failed checks come from poor light or a blurry camera.
Before you start
- Clean the front camera lens.
- Face a window or a ring light; avoid light behind you.
- Use a plain background.
During the check
- Keep your whole face inside the frame.
- Move slowly when asked to turn or blink.
- Use your real, current appearance — heavy filters can fail the check.
Still failing?
Send your agency a screenshot of the error message (never your password). They can tell you whether to retry or contact Chamet support.
Need a hand with this?